GitHub turns on code security billing but you can't turn it off
hey,
I released about a week ago github started billing me for "code security" features on my github teams / company account.
I never asked for this feature but it seemed to turn itself on. I know they sent an email asking about it a month ago and I went and checked, it wasn't being used on any of the repos.
Now, in the billing page, I have "code security" accruing on my account for apparently 5 users now. - It doesn't say who or what or why this is happening. - There's no way to switch it off. - It just keeps going up and up and up.
I turned on the budget for it and that just seems to allow the costs to keep accruing.
I don't want to pay for "advanced code security" anymore. I accept I should have checked this earlier... that's my fault.
Support is AFK (still waiting on response).
However, there is no way to remove this now. Half-baked billing analytics with no off switch.
What should I do?
Am I the only one with this problem?
You’re definitely not the only one. I’ve seen a few discussions recently about unexpected billing for GitHub’s “code security” features. It seems like the feature gets auto-enabled without clear communication, and turning it off isn't straightforward.
One thing you can try is reaching out directly to GitHub support via their official Twitter account. Sometimes their social media team responds faster than traditional support. Also, check if any new team members or integrations could have triggered the feature.
Fork & migrate to "less code secure" account?